Clinical Sensemaking
VEHR Technologies
A problem-oriented view of patient history over time for a clinician-led startup
2024
David Pindrys Boston, USAI design digital healthcare products that make complex clinical workflows clearer, safer, and easier to use.
Selected work
Modernizing In-clinic Refills
Fresenius Medical Care
Digitizing a manual refill workflow across 2,800+ clinics and 43,000+ patients
2022-2023
RoleSenior UX Designer
Primary UsersNurses and dietitians
FocusSpeed, safety, accuracy
SUMMARY
I led research and design for a digital in-clinic refill workflow that helped nurses and dietitians complete refills faster and with more patient oversight. Staff reported 70% faster refills across 2,800+ clinics supporting 43,000+ patients.
TEAM
Product manager, business systems analyst, Salesforce engineers, data team, and myself
"David's remarkable initiative in building our UI/UX architecture from scratch has been nothing short of impressive."
Larissa DoroninaPrincipal UX Architect, Fresenius Medical Care
Responsive Care Access
Ascension
Responsive portal for 40,000+ members for Dell Children's Health Plan
2023
RoleSenior Product Designer
Primary UsersPatients & caregivers
FocusAccessibility, support, and compliance
SUMMARY
Dell Children's Patient Portal was outdated, lacked meaningful functionality and a personal touch, and was out of compliance with Medicaid requirements. I designed and shipped a new responsive portal experience with expanded functionality, working with a lean team to modernize key member workflows and improve usability. The portal met Medicaid guidelines and continued serving 40,000+ members.
TEAM
Product manager, product lead, front and data engineers, and myself
"David designed previously unavailable Ascension portal workflows (care team/PCP designation, ID card requests, prior auth) and partnered effectively across product, engineering, and data to keep delivery moving."
Steven LongProduct Manager, Ascension Studio