Healthcare workflows that people can actually use.

Work

Dell Children’s Health Plan

Case study coming soon

  • Member Self-Service
  • Accessibility
  • End-to-End Design

Led the redesign of a children’s Medicaid member portal, launching care team, ID card, and prior authorization tools for 40,000+ members in four months.

Dell Children’s Health Plan member portal on a phone, showing the home screen quick links, alongside claims, care team, ID card request, and primary care physician screens.

Fresenius Medical Care

Case study coming soon

  • Workflow Simplification
  • Clinical Workflows
  • Exception Handling

Led design of a medication refill workflow within clinic staff’s Salesforce application, replacing paper, fax, and phone follow-ups to make refills 70% faster across 2,800+ dialysis clinics.

Vinyl Health

Prototype

  • AI Transparency
  • Clinician Co-Design
  • Functional Prototyping

Partnered with a practicing clinician to design and prototype an AI-assisted clinical experience, making supporting patient data easy to verify without overwhelming the view.

VEHR Technologies

Prototype

  • Information Architecture
  • Longitudinal Records
  • Design Systems

Partnered with the physician founder to bring patient history into a connected clinical timeline, supported by aligned data views and a component library built from scratch.

A few ways I can help

  • Find what needs fixing

    Workflow, usability, and accessibility reviews to uncover where people get stuck. You’ll get clear priorities and practical fixes, informed by research with the people using your product.

    Ideal for

    Teams improving an existing product or preparing for launch.

  • Design what comes next

    Turn a complex problem into a clear, usable experience, from early research to prototypes and developer handoff, with reusable components to support future growth.

    Ideal for

    Teams building something new or rethinking a core workflow.

  • Bring me onto your team

    Embedded senior product design for three to six months. I work alongside your product, engineering, and clinical partners to shape decisions and move the work through delivery.

    Ideal for

    Teams that need an experienced design partner without a full-time hire.

In their words

  • David didn’t just hand off designs—he stayed engaged through the pilot, tackled edge cases, and iterated until the solution worked in the real world, not just in Figma.

    Mahesh

    Lead Salesforce Engineer

    Fresenius Medical Care

  • As a first-time founder, David’s guidance was crucial. His work greatly advanced our team’s quality and timeline.

    Dr. Cole Marolf

    Practicing clinician & Founder

    VEHR Technologies

  • David took the time to deeply understand my workflow, challenges, and goals, ensuring the application wasn’t just functional—it was useful and intuitive for our team.

    Samantha Ramsey

    Nursing Informatics Director

    Fresenius Medical Care

  • David’s remarkable initiative in building our UI/UX architecture from scratch has been nothing short of impressive.

    Larissa Doronina

    Principal UX Architect

    Fresenius Medical Care

  • David designed previously unavailable Ascension portal workflows (care team/PCP designation, ID card requests, prior auth) and partnered effectively across product, engineering, and data to keep delivery moving.

    Steven Long

    Product Manager

    Ascension Studio

  • Knowing David had already done the hard work to create a trustworthy design freed me to focus on implementation and helped streamline our team’s workflow.

    Clint Smith

    Backend Software Engineer

    Included Health

My design process

I bring a human factors engineering perspective to healthcare design. I study how people understand information, make decisions, and complete tasks within the realities of care, then work with clinical and product teams to turn that understanding into accessible, usable experiences that remove barriers to delivering and receiving care.

  1. Understand people and context

    Learn how clinicians, caregivers, and patients navigate care together. Explore their goals and the constraints they face to understand how design can help.

  2. Model the workflow

    Map tasks, information, and relationships before shaping the interface. Account for handoffs, exceptions, and recovery when things go wrong.

  3. Prototype and evaluate

    Build prototypes and evaluate them with representative users. Observe comprehension, task completion, and confusion, then refine the design.

  4. Implement and improve

    Partner with engineering and clinical teams through implementation. Review accessibility and interaction details, and use feedback from real-world use to guide improvements.

Behind the screen

  • Along the way · 4 photos

    Good people, good conversations

    Hackathons, conferences, and family, a few of the people who shape how I work.

  • Figure drawing · 8 drawings

    Learning to see, one pose at a time

    Quick gesture studies and longer charcoal pieces from figure drawing sessions.

  • Photography · 18 photos

    Slowing down, looking closer

    Photography helps me slow down and notice the quiet moments I might otherwise pass by. It’s a meditative practice for me, a way to be present and understand a place a little better.

Got a workflow that's hard to explain?

Tell me what you're working on. A workflow, a prototype, an accessibility question, or something you're not sure about yet.

© 2026 David Pindrys · Senior Product Designer · Boston, USA